Unable to load citrusleaf library


#1

While running a command ‘cli’ i ended up with the following message

unable to load Citrusleaf library (check PYTHONPATH)

i checked my pythonpath as well but unable to sort it out

can anyone resolve my issue?


#2

Try reinstalling the tools package. That should help fix it.

The PYTHONPATH is set to

/opt/aerospike/lib/python

by the tools package. Ensure that you have the same.


#3

Hello anshu,

I tried the following as well but unable to resolve , see below rahul@ubuntu-rahul:~/aerospike-server-community-3.4.0-ubuntu12.04$ sudo dpkg -i aerospike-tools-3.4.0.ubuntu12.04.x86_64.deb [sudo] password for rahul: (Reading database … 196858 files and directories currently installed.) Preparing to unpack aerospike-tools-3.4.0.ubuntu12.04.x86_64.deb … Unpacking aerospike-tools (3.4.0) over (3.4.0) … Setting up aerospike-tools (3.4.0) … Installing /opt/aerospike Writing /usr/local/lib/python2.7/dist-packages/aerospike.pth Adding python path /opt/aerospike/lib/python rahul@ubuntu-rahul:~/aerospike-server-community-3.4.0-ubuntu12.04$ cli unable to load Citrusleaf library (check PYTHONPATH) rahul@ubuntu-rahul:~/aerospike-server-community-3.4.0-ubuntu12.04$

from the directory /opt/aerospike/bin as well ,

rahul@ubuntu-rahul:/opt/aerospike/bin$ ls add_python_path ascli asmonitor remove_python_path afterburner.sh ascollectinfo asrestore run_asadm.sh aql asgraphite bashrc asadm asinfo cli asbackup asloglatency helper_afterburner.sh rahul@ubuntu-rahul:/opt/aerospike/bin$ cli unable to load Citrusleaf library (check PYTHONPATH) rahul@ubuntu-rahul:/opt/aerospike/bin$

any further solution ???


#4

Hi Rahul,

I wanted to let you know that we are actively investigating your issue and will get back to you as soon as we have a resolution.

Thank you for your patience.

Kind regards,

Maud


#5

Alright , thanks for the information