nizsheanez,
query_rec_count histogram tells that all the request is in 10th bucket so every query is processing around 1k request. The default batch size of query is 100 that would mean system would create batch is 100 each and run that in parallel.
query histogram tells that each request is roughly getting upto 9th bucket that is around .5 second as you observer on the client side as well. This is pretty huge.
How fast is your normal query going on ??
aql> select * from sandbox.products WHERE status='active'
Are you running it concurrently …??
What is the server config … ??
– R