Aerospike pods are in crashloop state

[gopinath]

AEROSPIKE PODS ARE IN CRASHLOOP STATE WIT BELOW ERROR.

May 24 2024 12:38:41 GMT: INFO (config): (cfg.c:3960)
May 24 2024 12:38:41 GMT: INFO (config): (cfg.c:3960) service {
May 24 2024 12:38:41 GMT: INFO (config): (cfg.c:3960)     cluster-name    aerocluster
May 24 2024 12:38:41 GMT: INFO (config): (cfg.c:3960)     feature-key-file    /etc/aerospike/secret/features.conf
May 24 2024 12:38:41 GMT: INFO (config): (cfg.c:3960)     node-id    0a1
May 24 2024 12:38:41 GMT: INFO (config): (cfg.c:3960) }
May 24 2024 12:38:41 GMT: WARNING (config): (features_ee.c:459) feature key /etc/aerospike/secret/features.conf expired (date)
May 24 2024 12:38:41 GMT: CRITICAL (config): (cfg_ee.c:237) no valid feature key found
May 24 2024 12:38:41 GMT: WARNING (as): (signal.c:166) SIGINT received, shutting down Aerospike Enterprise Edition build 6.1.0.1 os debian10
May 24 2024 12:38:41 GMT: WARNING (as): (signal.c:169) startup was not complete, exiting immediately

[kporter]

Your features.conf has expired - this typically means that you are using a evaluation key. Please reach out to support if you are unable to locate your features.conf.

[gopinath]

Hi Team ,

We Know that features.conf has expired .pls provide the steps to get the latest features.conf

[BenBates]

You need to download it from our portal https://support.aerospike.com

You can ask the folks who normally raise tickets to give you portal access.